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Email Integration

Use HubSpot’s email integration to connect your personal email with HubSpot CRM to trigger scheduled email sequences, log responses, and update contact records for your business.

Get started with HubSpot's email integration for Gmail, Outlook, and more.
  • This feature is available for free, with additional functionality in premium editions of HubSpot. See the pricing page for more information. 

    • Improve productivity and work from the familiarity of your own inbox while still tying key insights back into HubSpot’s CRM
    • Keep track of key customer conversations directly on their contact record so your internal teams always have the most up-to-date information
    • Use features of your native email provider while leveraging marketing and sales tools within HubSpot’s full suite of products


  1. Create professional emails that close deals.

    We spend hours each day in our email inbox - but working within our personal inbox means that conversation details can get lost in the shuffle, and you miss out on helpful features like automation and reporting. 

    HubSpot’s email integration connects with your inbox to trigger email campaigns, track open and engagement rates, and log information back into contact records in the HubSpot CRM.


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  1. Never lose touch with your prospects.

    With HubSpot’s email integration you can write emails from your personal email provider, or from within HubSpot CRM - whichever is most convenient for you.

    HubSpot’s sales tools will help you craft perfect email follow-ups, and send them at the right time to stay connected with your prospects.
  2. Improve response rates with tailored emails.

    Your customers want to feel like you care about them, not like they’re just another number in your sales queue.

    When you connect your email inbox with the HubSpot CRM, you can personalize emails with customer data to maximize engagement and get more responses.
  3. Understand customers better with email tracking data.

    Get notified when customers engage with your emails so you can follow up at the right time.

    Log and track sends and opens, see who is most engaged with your content, and target the prospects that actually care.
  4. Leverage automation right from your inbox.

    Automate outreach with ease using HubSpot’s email templates and playbooks to send responses from your own inbox.

    Nudge prospects to take action with email sequences that are based on how your contact engages with your content and website.

Have questions? Give us a call and we'll walk you through it.

+1 857-829-5060

Frequently Asked Questions

  • HubSpot’s email integration is a tool that makes it easy to connect your personal email to HubSpot’s CRM. Using this powerful connection, you can trigger automated email sequences that come directly from your personal email. You can also leverage all of the fantastic marketing and sales functionality that comes from utilizing a full-fledged CRM—all within the comfort of your regular inbox.

  • Popular HubSpot email integration features include:

    • Work within the familiar space of your personal inbox.
    • Utilize powerful features from within your CRM.
    • Use email automation and playbooks directly from your personal email.
    • Log conversations directly to your CRM.
    • Send beautiful emails pulled directly from a built-in
  • HubSpot’s email integration is part of Sales Hub, and you can get started with it for free. If you are looking for more advanced features to help automate and scale your sales operations, HubSpot also offers premium Sales Hub features with its Starter, Professional, and Enterprise options.

  • Email integration works instantaneously. Simply connect your email provider and your HubSpot account, and get started right away!

  • Depending on which email provider you use, there are a few ways to connect. You can read more detailed information about how to connect your email provider here.

  • Yes. If you’d like to use a team email with HubSpot’s email integration, it’s easy to set up. You can connect your team email address to a universal inbox to keep collaboration easy and efficient. Read more about how to connect team email addresses to HubSpot here.

  • When you log an email to a contact record in the CRM or receive an email reply from them, the HubSpot CRM stores your contact’s email address, name, subject line, and body text so that the email can be displayed as part of their contact record in the CRM. Attachments sent outside of the CRM will be stored in the Attachments section in the contact record.